The Telecom industry is being led by trends of consolidation, globalization, deregulation and the emergence of convergence, where a single service provider offers the complete spectrum of services to its subscribers. Being able to offer right bouquet of services to relevant target audience and retaining the customers from being snatched away by the competition, is the key to survival and future growth for a telecom service provider of Voice, Data, Video and Other Value added services.
In recent times regulatory requirements require that new customers are put through sufficient due diligence by telecom companies to keep the terrorists and other ant-social elements off the network. If ignored, induction of such elements would cause regulatory and reputaional damage to the company’s image.
